Privacy Policy

Last updated: February 1, 2026

1. Introduction

ConfidenceConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at confidenceconnect.app (the "Website") or use our ConfidenceConnect mobile application (the "App"). Please read this policy carefully.

2. Information We Collect

Website

When you use our Website, we may collect:

  • Contact form data: Name, email address, and message when you submit our contact form
  • Newsletter signup: Email address when you subscribe to our newsletter
  • Usage data: IP address, browser type, device information, pages visited, and referral source (via Google Analytics)
  • Cookies: Session and analytics cookies (see Section 7)

App

When you use our App, data is stored locally on your device. We do not collect or transmit personal health information from the App unless you explicitly enable cloud sync or data export. See our HIPAA Compliance Statement for details on health-related data handling.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your contact form inquiries
  • Send you our newsletter (if you opted in)
  • Improve our Website and App based on usage patterns
  • Analyze traffic and conversion (Google Analytics)
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

  • Google Analytics 4: Website traffic and usage analytics. Data may be processed in the United States. See Google's Privacy Policy for details.
  • Vercel Analytics: Performance and analytics for our hosted website.
  • Resend / SendGrid: Email delivery for contact form submissions and newsletter. Your email is processed according to their privacy policies.

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing emails at any time (link in every email)
  • Data portability: Request your data in a machine-readable format

To exercise these rights, contact us at hello@confidenceconnect.app. We will respond within 30 days. California residents may also opt out of the "sale" of personal information (we do not sell your data).

6. Data Retention

We retain your information only as long as necessary:

  • Contact form submissions: 2 years or until you request deletion
  • Newsletter subscribers: Until you unsubscribe
  • Analytics data: 26 months (Google Analytics default)

7. Cookies

We use cookies and similar technologies for:

  • Essential: Required for the site to function
  • Analytics: Google Analytics to understand traffic and usage

You can control cookies through your browser settings. Disabling analytics cookies may affect our ability to improve the site.

8. Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, secure form handling, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

Our Website and App are not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our Website or App after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at hello@confidenceconnect.app.